Tiddliwink Design's Store Policies
Payment can be made via paypal only. You can easily make payment with your Visa, Mastercard, or personal check through paypal with or without a paypal account. I will accept personal checks and money orders on a discretionary basis. If payment has been made with a personal check or money order there is an additional 10 day hold time before your order is started or processed.
As per the item description and/or listing, paper prints take about 2-5 business days to prepare and giclee canvas takes about 3 weeks to prepare before shipping. I use USPS to ship ALL artwork. USPS takes approximately 2-5 business days to deliver based on the shipping method. Please click here for more information on when your order will ship.
There are absolutely NO returns on personalized items. However I do stand behind my work and will do my best to make things right in the event that you are not satisfied. Non-personalized items can be returned for a refund minus the cost of shipping.
In the event that you have a problem with your order you must contact me within 3 days of receiving your order in order for me to be able to accomodate you. After contacting me please make sure that you have returned your artwork within 3 business days. After 3 days, all returns will be subject to a 25% restocking fee.